Claude Makdesi - M A K R E A L T Y
01:48 05 Dec 24
From the moment I met Fabian, I felt completely at ease. His professionalism and genuine approach were evident right from the start, and everything he promised was delivered flawlessly by the end. Molly’s service and communication were nothing short of exceptional—the best I’ve ever experienced.The MotorOne team truly stands out for their authenticity, outstanding customer service, and their ability to deliver exactly what they promise. Fabian and Molly make a phenomenal team, and I can’t recommend them highly enough to anyone seeking a seamless and trustworthy experience.
jo Lise
23:29 22 Nov 24
Just had my mazda repair completed by these guys.Finish just excellent, completed very promptly and when it was advised by.Service from the girls in front office exceptional, everything exceeded my expectations. Including organising my uber from the hire car office.All went flawlessly.
anna bulner
00:49 19 Nov 24
Highly recommend MotorOne Dandenong South. The repair work done was flawless and the customer service was very accommodating, the staff offered different options available, and the staff were professional and friendly.
Sarah Catania
21:55 26 Sep 24
Update. So disappointed in the team at MotorOne Body. My initial 5-Star review was certainly premature. We spoke with the fellas who assessed his car about listing it as a repairable write-off and they said he'd only get 70% of the payout which we agreed to. Turns out they told the insurance the car was a total write-off and he got nothing for it. When he went back to follow up with the team, they messed him around. Now he has an uninsured car that he has to repair himself without any compensation from an insurance company he was paying for comprehensive insurance. Dirty rotten scoundrels, both of them.-------------The team at MotorOne Dandy South are a no-mess, no-fuss crew. I went with my son to get his love-kissed car assessed, and we were on and out in 40 mins! And only because we had to wait for them to get his indicator working again, otherwise we'd have been out in 20.Thanks, team!
Erwin Susanto
10:59 05 Sep 24
Good service, my car finish in 6 working days. Estimation 3 weeks but they just make it 6 working days. Amazing paint, you guys deliver a good job. Cheers
Wayne
05:34 04 Sep 24
We just picked our car up today and we are very, very happy with the results. A big thank you all of the team at MotorOne Autobody, and especially to Fabian for looking after us so well. The damage to our car was caused by a family member and so we were hoping not to have to go through insurance. Fabian really looked after us on price and the work was completed earlier than expected. We highly recommend these guys.
Sam Sam
01:15 17 Aug 24
Motorone provided the best service and repairs. I wish I had 10 stars to give. Mollie and Fabian provided great customer service.Special thanks and mention to Fabian who paid attention to detail, including electrical checks, alignment and parking lights. He made sure I leave with complete satisfaction.Thanks to all other staff who contributed.I highly recommend Motorone South Dandenong for hassle free service 😊
Xavier Rosette
11:38 30 May 24
Recently had my car repaired by the M1 team and noticed a battery discharge warning notice appearing when returning to my vehicle after the fix. A few weeks later I returned the vehicle to M1 Dandenong South, requesting for any electrical connections touched during the repairs to be checked with concerns towards battery drain. Fabien exceeded all expectations both from a customer service and results perspective. On the service side, Fabien took the time to listen and understand the request along with the reasons and symptoms behind it. He then organised an auto-electrician to diagnose the problems, which after having found none, replaced my battery to reinstate the vehicle back to normal working condition.I had explained to Fabien that I was prepared to replace the battery however wanted to ensure to not encounter the same issue down the line with the new battery once replaced.To have been able to collect my vehicle with everything back to normal working condition was a relief and truly appreciate the service and attention to detail from the M1 team.Thank you!!
Jayson Check
01:02 03 May 24
This review specifically goes out to the repairer Matt Mills at Motorone Dandenong South.My vehicle is struggling to get repaired from an accident in Jan 2024 due to VF Commodore parts not being available. This is due to them being manufactured in the US and the overwhelming demand for parts. Matt spent over 45 mins on the phone with me explaining the situation for my vehicle. He was extremely helpful, understanding and knowledgeable . I would highly recommend going to Matt for queries if you're in a similar situation.
Dinesha Fernando
06:20 08 Jan 24
When I called them about my problem straight away, they gave positive advice and fixed it the same day. Staff are friendly. Specially Thank u, Fabio🙏 (I think I type correctly). ur friendly advice & great service. Molly also she also friendly and did quick action. No words. Highly recommended 😍😍😍👍👍
Craig Dickson
05:00 06 Dec 23
Highly recommend! Friendly staff and great service, the car came out above and beyond expectations and just on two weeks, thanks !
Bassim Farah
01:55 06 Dec 23
Great staff, excellent finish, and extremely quick. Very happy with the job.
Shaun Curtis
04:12 05 Dec 23
I have had my cars repaired here a coupe of times and the team is fantastic. Great customer service and a quality job.
Harry Charalambous
23:15 15 Nov 23
Great customer service and staff friendly and good coffee from Carlo the barista
Peter W
05:18 10 Nov 23
My car sat in this facility for four weeks before being touched. Waiting on a quarter panel that I was told before dropping the car off had already arrived. I could have been using my car in this time instead of spending money on Ubers and taxis.I was sent a text message on the day I was meant to pick it up telling me it still wasn’t ready. This pushed my minor repair into week 5 and wiped out the Melbourne Cup long weekend plans that I had. Wednesday came after the long weekend and I received another text saying it won’t be ready until Friday.Friday came and I finally picked up my car. The workmanship is of very good quality!!! What a shame they can’t match that with some quality communication.I have since upped my insurance to choose your own repairer as my panel beater would have had it back to me inside four days.
John Burton
04:55 11 Sep 23
Exceptional Smash Repair Services Thanks to the Responsible Party's Choice: MotorOne Autobody in Dandenong South!**Rating: ⭐⭐⭐⭐⭐ (5 stars)**I recently found myself in an unfortunate situation when my car was damaged due to an accident caused by someone else. Thankfully, the responsible party's choice for the repair, MotorOne Autobody in Dandenong South, turned out to be an excellent one. I am genuinely pleased with the exceptional service they provided throughout the process.Here's why I wholeheartedly recommend MotorOne Autobody, the chosen repairer for my car:1. **Effortless Repair Process:** Dealing with car repairs after an accident can be overwhelming, but MotorOne Autobody made the entire process effortless. They were the chosen repairer by the responsible party, and they managed all communication and coordination with the insurance company, which significantly reduced the stress on my end.2. **Outstanding Workmanship:** The repair work on my car was nothing short of exceptional. The damages were extensive, but MotorOne Autobody's team worked diligently to restore my vehicle to its pre-accident condition. Their attention to detail was truly impressive.3. **Swift Turnaround:** I was pleasantly surprised by their quick turnaround. They understood the importance of getting me back on the road as soon as possible and managed to complete the repairs promptly without compromising on quality.4. **Friendly and Knowledgeable Staff:** The staff at MotorOne Autobody were not only skilled professionals but also incredibly friendly and accommodating. They kept me updated on the progress and addressed all my concerns, ensuring I was well-informed and comfortable throughout the process.5. **Convenient Location:** MotorOne Autobody's location in Dandenong South was convenient, making it easy to drop off and pick up my car.In conclusion, my experience with MotorOne Autobody, chosen as the repairer by the responsible party, was outstanding. They not only restored my car but also provided exceptional customer service during the entire process. I am genuinely grateful for their expertise and dedication to their craft.I wholeheartedly recommend MotorOne Autobody in Dandenong South for anyone in need of top-notch smash repair services, especially when the responsible party chooses them. They are a testament to professionalism, skill, and excellent customer service in the auto repair industry.Thank you, MotorOne Autobody, for making a challenging situation so much more manageable and delivering outstanding results. You have a satisfied customer who will return should the need ever arise in the future.
naresh kumar
11:23 04 Sep 23
Good autobody shop with nice reception and receptionist. I got my car painted here. They have done really good job with my car panel shinning like sun. Also they buff and polish couple of side panels free of charge as those panels also looking freshly painted but actually they were buffed n polished. Thanks ANTHONY N TEAM.
Shari Gould
07:42 06 Aug 23
My partner brought his car in and he had some issues at first. I ended up speaking to Mel who works there and who was amazing to deal with. Everything was resolved in the end and my partner and I were happy with their service. Would recommend these guys and would recommend speaking to Mel if there were any issues.
Bud Liyanage
11:13 03 Aug 23
They have done great job on my vehicle. Friendly staff. Rectified faults within 30mins.
Rebecca Pham
03:15 27 Jul 23
Biggest thank you to Fabian & Motor one all staffs. Beautiful work on my bumper bar. My car is shinny & new. So very fast too. Sent car on Monday & Wednesday car is ready for pick up. Very helpful, friendly, professional team. 👏
Monty15
23:09 26 Jun 23
Just want to put a shout out for fabian. While not an ideal time losing my honda civic in accident for repairs but the service and level of care was top notch. Went through the damage of car thoroughly to access what was required and made me feel comfortable that if the repair is not 100% quality car wont be given back. Fabian is unlike any accessors out there i work in the financial industry and have seen life insurance accessors very closely who are real hard and old school good to see the industry changing guard where service levels are a priority along with good workmanship and ethics. To motorone please hang on to this gem. I am looking forward to getting my car back repaired with the quality as promised.Thanks Fabian once again and keep doing the good work that you do 😀👏🏻
Winnie Vuong
06:52 02 Jun 23
Fabian - you are absolutely incredible. Fabian and his team are absolute experts that will repair your car to a standard that is better than new! I can't believe how shiny and smooth my car looks. Just wow, the quality of work is incredibly good.I have a black car and I was stunned at how shiny, smooth and amazing it was. As I said... better than new. I'm absolutely impressed and will highly recommend Fabian and MotorOne Autobody Dandenong South to all my family and friends.Fabian - you've made my week, I am so thankful. This man and his team are the friendliest, most honest and technically skilled. Leave your car with them, and come back to a stunningly shiny new car. Amazing. If I ever need any car body repairs, I will come back to them without a doubt.Google will only let me leave 5 stars as a maximum, but trust me, they deserve a full 10 stars. 🙂 THANK YOU SO MUCH!
Joe Aparo
15:00 04 May 23
Well my son and I picked up my sons car today.Fabian and staff were very friendly as they were when we first took the car there.Fabian your a great bloke.Frank you are a wizard. The work done on my sons car was amazing.Keep up the great work guys.
Joseph Aparo
06:10 30 Apr 23
Sent my son's car here for repairs. Very friendly staff and couldn't do enough to help.Later in the day l called to see if l could show my son the damage to his car. They were more than happy for him to come and have a look.Once we arrived they went through everything that needed to be repaired.Both the assessor and the panel beater were great and treated us with respect and treated us like we knew each other for years.Can't wait to see the end results of my son's car.I'm sure it will be great.
Karen Fa'oliu
23:01 20 Apr 23
Fantastic repairs to my car, great communication and completed the repairs on time.
Phillip McMinn
10:35 21 Mar 23
What a Great TeamI honestly cannot fault any part of Motor One AutobodyThis was an exceptional experience from Reception to the Tradesmen. Friendly Staff very organised and amazing customer service. If you want a great experience, a top quality job and a stress free professional handoverWith the repair on your car then DONT bother with any other company. We are extremely happy with our car repair and we wouldn’t hesitate to recommend this company to anyone as they are the best in the businessThankyou 🙏 so much GuysPhillip McMinn
Betty Morley
00:45 24 Feb 23
Five star service from the team. Fabian was super helpful, nothing was too much trouble. The girls in the office are also so friendly and professional. We would highly recommend this business to anyone who wants quality, professional service with a smile.
Joanna Kowalski
08:34 09 Nov 22
I'm quite glad my car got sent here for repairs by my insurance company. Awesome customer service, just super polite and happy people, and they repaired my car faster than I'd expected.
SD
10:20 16 Sep 22
Had my car repaired here recently - customer service was great and made a stressful situation so much more bearable.
