Janine Kenyon
07:06 01 Apr 23
Prompt service, good communication. Did a good job of repairing the car. Nice and clean on pick up.
Robyn Hoare
04:34 29 Aug 22
Fantastic service. Staff knowledgeable and helpful. Easy to organise details with.Picked up car today which was... fixed ahead of planned time. I was kept up to date with the process of the repairs. Jude and Amy in the office provide exceptional customer service. All staff members I dealt with are friendly and professional. Extremely satisfied with repairs. I would recommend Pennos to all my friends and family.Thanks Pennos cannot speak highly enough of your business. Robynread more
Ashley Argyle
04:46 26 Aug 22
Highly recommend Penno’s. I had some damage repaired on my car. They made the whole insurance repair process a breeze.... From the initial inspection, right up until when I picked up my car, I was kept updated the whole time. They done an amazing job fixing my car, and also detailed it afterwards. The workers there were all very friendly and helpfulread more
Alex Walker
02:19 29 Jul 22
Incredible service from the team at Pennos. After an initial week delay for parts to arrive (still an incredible time... line considering COVID delays nationwide), I dropped the car off and the Pennos team provided me with a lift to the hire car place. A miscommunication between the insurance company and the hire car company left me without a car seat for our newborn, so I rushed back to Pennos, where all stress was relieved and they took ours and fitted it in to the new car. Wasn't their error to fix but they did it with a smile. We were provided with a 2 week SLA for repairs, received updates as the car went through it's journey, and 4 days later, fixed!!! Went to pick it up and they had cleaned the whole car, not just the panels they repaired. Wonderful service, friendly people, and not many businesses conduct themselves like this!! Would highly recommend to anyoneread more
Annabel Thomas
04:09 21 Apr 22
If I could give them 100 stars I would. Super friendly, very cooperative, go out of their way to make sure you are... looked after and full of knowledge on how claims work. A huge thank you to both Aimee and Eden. They helped me through a very difficult and frustrating insurance claim dispute. I would have been lost without them.read more
Kaye Farrugia
07:53 31 Mar 22
Wow!! Thank you Nick and the team at Penno Smash Repairs. I came in to get a private quote on a minor panel repair and... mentioned that I haven’t been able to get my leather in my BMW cleaned, believe me I have tried!!! Later that day I got a call from your office to say if I want the clean you can do it today. To say I am staggered with the results is an understatement. My 15 year old car looks a million bucks. Thank you so much. I won’t hesitate to recommend you to others. PS. I tried to post a photo showing the before and after but it wouldn’t let me. Thanks once again.read more
Jeff Rogers
10:51 03 Feb 22
Picked up my car today after a minor bingle which damaged the rear door, sill, wheel arch and rear bumper. Try as I... might I cannot see a hint of the repair. From the panel work to the colour matching the repairs were first class. Great job by everyone involved. Thank you. Very happy customer 🙂read more
Louise Ivezic
07:14 13 Sep 18
Great sales and service at Penno Smash Repairs. The paint match on my old Honda is of showroom standard. I highly... recommend and support this local business.read more
