Address
11-13 Piper Road, East Bendigo 3550
Call
(03) 5442 1700
Opening Hours
Mon - Fri: 8am – 5pm
View GalleryGET DIRECTIONS

Centre Facilities

Secure Parking Available
Peace of mind with off-street parking.

Latest Repair Technology

Industry-leading repairs

Paint and Refinishing

For that perfect finish

Full Scope Repairs

Small to large

Contact







    Google Reviews
    laura thompson
    laura thompson
    07:22 26 Mar 24
    Arayanraj Modi
    Arayanraj Modi
    10:13 25 Mar 24
    lterrey 650
    lterrey 650
    22:48 21 Feb 24
    Trevor Smith
    Trevor Smith
    07:03 30 Dec 23
    Oriel Gray
    Oriel Gray
    03:14 14 Dec 23
    Car took one week to repair plus they washed the exterior and cleaned the inside for me too. Excellent job by Judy and... the team.read more
    Carlee Henson
    Carlee Henson
    07:19 22 Nov 23
    Mick Martin
    Mick Martin
    03:48 26 Oct 23
    I spoke to Amy in reception twice and sheWas more then helpful and a bloody champion
    Hajar Haouti
    Hajar Haouti
    04:28 11 Aug 23
    I would give 0 ratings if possible. Rude customer service, inconsistent service. They tell you one thing and then... change their answer multiple times. yell at you for the mistake they’ve done and don’t notify you of changes until a couple of days before a set appointment that I waited for for months. Horrible reception staff that don’t take responsibility for their mistakes and have the audacity to yell at you for asking for an explanation.Worst mechanic I’ve ever had displeasure of going to, a bunch of scammers. That are more interested in avoiding their responsibilities and covering their assess than helping customers. If you’re insurance company recommends them, run.read more
    Hasitha Anuradha
    Hasitha Anuradha
    04:56 04 Aug 23
    I had a terrible experience at this so-called RACV authorized repair shopAfter my wife's car was involved in an... accident, RACV suggested taking the car here to fix the damage, which included a small chip in the headlights.To my surprise, when I pointed out the chip on the day that I picked up the car, the accessor claimed that the headlight chip was a prior fault and not related to the accident. They said that it wouldn't be covered by the insurance. However, I knew for a fact that the crack was a direct result of the accident, and I even have photos that prove it.I contacted RACV seeking their assistance, but unfortunately, they weren't much help either. They advised me to wait for the accessor to call me back and clarify the issue, but that call never came.This whole situation feels like a scam. They don't seem to care about their customers and are more interested in avoiding their responsibilitiesread more
    Catie Rizzo
    Catie Rizzo
    02:10 31 Jul 23
    Amy was such a pleasure to deal with and truly professional. Was so helpful and made the process easier. Highly... recommend.read more
    Janine Kenyon
    Janine Kenyon
    07:06 01 Apr 23
    Prompt service, good communication. Did a good job of repairing the car. Nice and clean on pick up.
    Robyn Hoare
    Robyn Hoare
    04:34 29 Aug 22
    Fantastic service. Staff knowledgeable and helpful. Easy to organise details with.Picked up car today which was... fixed ahead of planned time. I was kept up to date with the process of the repairs. Jude and Amy in the office provide exceptional customer service. All staff members I dealt with are friendly and professional. Extremely satisfied with repairs. I would recommend Pennos to all my friends and family.Thanks Pennos cannot speak highly enough of your business. Robynread more
    Ashley Argyle
    Ashley Argyle
    04:46 26 Aug 22
    Highly recommend Penno’s. I had some damage repaired on my car. They made the whole insurance repair process a breeze.... From the initial inspection, right up until when I picked up my car, I was kept updated the whole time. They done an amazing job fixing my car, and also detailed it afterwards. The workers there were all very friendly and helpfulread more
    Alex Walker
    Alex Walker
    02:19 29 Jul 22
    Incredible service from the team at Pennos. After an initial week delay for parts to arrive (still an incredible time... line considering COVID delays nationwide), I dropped the car off and the Pennos team provided me with a lift to the hire car place. A miscommunication between the insurance company and the hire car company left me without a car seat for our newborn, so I rushed back to Pennos, where all stress was relieved and they took ours and fitted it in to the new car. Wasn't their error to fix but they did it with a smile. We were provided with a 2 week SLA for repairs, received updates as the car went through it's journey, and 4 days later, fixed!!! Went to pick it up and they had cleaned the whole car, not just the panels they repaired. Wonderful service, friendly people, and not many businesses conduct themselves like this!! Would highly recommend to anyoneread more
    Annabel Thomas
    Annabel Thomas
    04:09 21 Apr 22
    If I could give them 100 stars I would. Super friendly, very cooperative, go out of their way to make sure you are... looked after and full of knowledge on how claims work. A huge thank you to both Aimee and Eden. They helped me through a very difficult and frustrating insurance claim dispute. I would have been lost without them.read more
    Kaye Farrugia
    Kaye Farrugia
    07:53 31 Mar 22
    Wow!! Thank you Nick and the team at Penno Smash Repairs. I came in to get a private quote on a minor panel repair and... mentioned that I haven’t been able to get my leather in my BMW cleaned, believe me I have tried!!! Later that day I got a call from your office to say if I want the clean you can do it today. To say I am staggered with the results is an understatement. My 15 year old car looks a million bucks. Thank you so much. I won’t hesitate to recommend you to others. PS. I tried to post a photo showing the before and after but it wouldn’t let me. Thanks once again.read more
    Jeff Rogers
    Jeff Rogers
    10:51 03 Feb 22
    Picked up my car today after a minor bingle which damaged the rear door, sill, wheel arch and rear bumper. Try as I... might I cannot see a hint of the repair. From the panel work to the colour matching the repairs were first class. Great job by everyone involved. Thank you. Very happy customer 🙂read more
    Louise Ivezic
    Louise Ivezic
    07:14 13 Sep 18
    Great sales and service at Penno Smash Repairs. The paint match on my old Honda is of showroom standard. I highly... recommend and support this local business.read more
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