Your information is being collected MotorOne Autobody Pty Ltd ABN 98 077 935 614 (referred to as “we”, “our” or “us”). You can contact us by post at Attn: The Privacy Officer, Level 5, 10 Nexus Court, Victoria 3170 or by email at privacy@motoroneautobody.com.au.

We collect, use, hold and disclose your personal information (which includes your name, address, telephone number, postal or residential address and other contact details) in order for us to answer your enquiry, book a service or repair with us, to provide our products and services to you and obtain payment for them and to otherwise do business with you.

We will collect your personal information from you where possible (including when you deal with us via our website, contact us by telephone or email or speak with one of our representatives). If you provide us with the personal information of another person (such as a family member or business partner), you must make them aware of the matters contained in this privacy collection statement. If you choose not to provide your personal information to us, we may not be able to answer your enquiry or provide our products and services to you.

We may:

• collect personal information about you from insurers or dealerships but will take reasonable steps to ensure that you are aware of the matters contained in this privacy collection statement; 
• use and disclosure your personal information to supply and deliver our services, to provide you with ordering and service updates, to provide support or servicing and to seek your feedback about our services;
• disclose your personal information to our related parties, contractors and agents, to government bodies and regulatory authorities where required or authorised by law, to our suppliers and service providers (including information technology companies and vehicle valuation providers) and our professional advisors; and
• use your personal information for marketing purposes, which may include presenting you with offers relating to our products and services in the future. You may opt out of receiving marketing information at any time. We may continue to send marketing material to you until such time as you opt out.

We will otherwise collect, hold, use and disclose your personal information in accordance with our Privacy Policy which sets out how you may access and correct the personal information that we hold about you and how to lodge a complaint relating to our treatment of your personal information (including how we will respond to a complaint).